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Energy

To help clients in the energy industry deliver “satisfaction and happiness” to stakeholders, The INTAGE Group conducts research on consumer recognition and awareness of services and products offered by the industry and on consumers’ perception of companies and the industry as a whole, based on fundamental data on household energy consumption and related facilities (energy panel).

Solutions for the Energy Industry

Solutions in the Energy Industry

Key Solutions

Marketing

Key Solutions Features
User Surveys By understanding electricity and gas subscriptions and usage quantitatively, find out consumers’ usage situations, profile service users and identify potential needs.
Evaluation Research on Advertising Analyze consumer recognition and purchasing behavior in relation to products/services before and after placing ads.

Environment/CSR

Key Solutions Features
Research on Marketing Effect of Environmental Policy Find out what types of information regarding environmental preservation help create marketing value for customers and shareholders.
Environmental Report HUT Help develop content and suitable expressions for environmental reports and identify positive communication style with stakeholders, based on an evaluation of environmental reports by target segments.

Corporate Planning

Key Solutions Features
Lifestyle Research Explore future consumer trends with a view to coexisting/competing with other business sectors in the increasingly diverse service environment.

Sales/Distribution

Key Solutions Features
Delivery Planning Optimization Research Help forecast demand and develop appropriate supply plans that minimize the stockout rate, delivery time/disposal loss and inventory cost.

Case Examples

Case 1: A Consultant for an Electric Power Company

Task With the number of all-electric homes increasing, find out about users and how they judge the convenience of an all-electric home system.
Action

Information gathering through Internet Research

Identified all-electric home residents from the INTAGE Group’s online panelists, and asked their views on the system including reasons of choice, and points of satisfaction and dissatisfaction through the online survey.

Effect

Analysis of users

Allowed the client to use the characteristics of those who installed an all-electric home system for future promotion activities and sales planning.

 

Analysis of strengths and weaknesses of all-electric products

Clarified the convenience and concerns of actual users regarding all-electric products, and tips for increasing recognition.

Case 2: An Oil Retailer

Task With gasoline prices surging, reduce costs to keep sales price low. As gasoline is liquid and thus costly to deliver, want to reduce delivery cost.
Action

Development of Delivery Planning Model

Analyzed the distribution of delivery centers and customers using INTAGE’s unique mathematical analysis-based optimization model to develop streamlined delivery routes.

Effect

Delivery cost reduction by optimizing the delivery routes

The cost of delivering gasoline is expected to be reduced by reducing the number of delivery vehicles and personnel after optimizing the delivery routes.

 

Environmental considerations

Optimization of delivery routes naturally reduces energy consumption during delivery, thus creating new value for customers in the energy industry.